Linux Server admin

Linux Server admin Job in jaipur

Job description 

Linux System Admin Level 2 to help support our customer base, both directly & indirectly. Activity required interaction with application software and operating systems to diagnose & resolve unique, non- recurring problems in Hosting Environment, Email SMTP and Email Communication service

Major Duties /Responsibilities

  • Treat all customers in a professional, respectful manner
  • Handling Technical support tickets from web hosting customers
  • Supporting the roll-out of new applications
  • Provide client support and technical issue resolution via E-Mail, phone and other electronic medium
  • Troubleshooting a variety of technical issues customers are having with their web hosting services
  • Prioritizing and managing many open Ticket at one time
  • Successfully completes other duties and projects as assigned.

Qualification, Knowledge, Skill & Abilities

  • Computer Knowledge, Good Communication, Preferably B.Tech.
  • Red Hat Certified Engineer (RHCE) Preferred
  • Willing to work in a 24*7 Environment
  • Knowledge of VPS, IP Management , IP Whitelisting
  • Experience with Hosting Control Panels (CPanel/WHM/Plesk/CWP/ProxMox/AWS)
  • Basic installation, server security, server monitoring
  • Excellent understanding of SMTP, HTTP, FTP, IMAP, POP, Exim
  • Installation and modification of Apache, Bind, DNS, PHP, MySQL, Perl
    Managing server Backup/Restore
  • DNS Management
  • Ability to work well with a team, constantly changed environment and follow instructions from supervisors and senior colleagues
  • Confident and passionate
  • Organizational skills with the ability to multitask by talking, using technology and listening
  • Ability to troubleshoot web hosting and technical procedures as needed
    Dependable to be at work during assigned shifts and to complete work as expected.

Important Factors for the Job Opening:
Web Hosting, Linux, SMTP , Resolving Technical Support Tickets, Client Support, Good Communication Skills in English, Server Management,

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